Fix: Microsoft Surface Pro 4 Touch Screen Not Working

If you have a Microsoft Surface Pro 4 and the touch screen isn’t working, you’re not alone. There are a number of possible reasons why this might be happening, but there are also a number of possible solutions. In this blog post, we’ll go over some of the most common reasons why your Surface Pro 4 touch screen might not be working, as well as some potential solutions.

The Surface Pro 4 is the latest addition to the Surface Pro line of 2-in-1 devices from Microsoft. As with its predecessors, the Surface Pro 4 is a tablet that can be used as a laptop with the addition of the optional Type Cover keyboard accessory. The Surface Pro 4 features a 12.3-inchPixelSense display with a resolution of 2736×1824 and a 3:2 aspect ratio. Under the hood, the Surface Pro 4 is powered by a 6th generation Intel Core i7 processor and 8GB of RAM. The device also includes a full-sized USB 3.0 port, a Mini DisplayPort, a microSD card reader, and a headphone jack. The Surface Pro 4 comes with Windows 10 Pro pre-installed.

The biggest change from the Surface Pro 3 to the Surface Pro 4 is the inclusion of the new Intel Skylake processors. These new processors are not only more powerful than the previous generation, but they are also more power efficient. This means that the Surface Pro 4 will get better battery life than its predecessor. Another new feature of the Surface Pro 4 is the upgraded PixelSense display. The new display is not only higher resolution, but it is also brighter and has better contrast than the Surface Pro 3. The Surface Pro 4 also features an improved kickstand that allows for more adjustability.

If you are looking for a powerful and portable 2-in-1 device, then the Surface Pro 4 is a great option.

Why the Touch Screen May Not be Working

The touch screen on the Microsoft Surface Pro 4 may not be working for a number of reasons. It could be a hardware issue, or there may be a problem with the drivers or software. Here are a few things you can try to get the touch screen working again.

Check for Hardware Issues

First, you will want to check for any hardware issues. Make sure that the touch screen is clean and free of any debris. If there are any cracks or other damage to the screen, this could be causing the touch screen to not work properly.

You will also want to check the connections to make sure that everything is secure. The touch screen is connected to the main board with a cable, and there is also a connection to the digitizer. If either of these connections are loose, it could cause the touch screen to not work.

Update Drivers and Software

If the hardware appears to be fine, then the next step is to check for any driver or software issues. The first thing you can try is to update the drivers for the touch screen. You can do this through the Device Manager.

If that does not work, you can try uninstalling and then reinstalling the drivers. You can also try resetting the Surface Pro 4 to see if that fixes the problem.

If you are still having issues with the touch screen, you can try a System Restore. This will restore the Surface Pro 4 to an earlier point when the touch screen was working properly.

If you have tried all of these things and the touch screen still is not working, then it is likely that there is a hardware issue. You can take the Surface Pro 4 to a repair shop to have it checked out.

How to Fix the Touch Screen Problem

If you are having problems with your Microsoft Surface Pro 4 touch screen not working, there are a few things you can try to fix the issue.

First, make sure that your Surface Pro 4 is turned on and that the touch screen is set to the “on” position. If the touch screen is still not working, try restarting your Surface Pro 4.

If the touch screen problem persists, there are a few things you can try to fix it.

First, you can try to update the drivers for your Surface Pro 4. To do this, go to the Microsoft website and download the latest drivers for your device.

Once the drivers are updated, restart your Surface Pro 4 and see if the touch screen issue has been resolved.

If the touch screen problem persists, you can try to reset your Surface Pro 4. To do this, go to the Settings app and select “Update & Security”.

Under the “Recovery” tab, select “Reset this PC”. Follow the prompts to reset your Surface Pro 4.

If the touch screen problem still persists, you can try to factory reset your Surface Pro 4. To do this, go to the Settings app and select “Update & Security”.

Under the “Recovery” tab, select “Reset this PC”. Follow the prompts to factory reset your Surface Pro 4.

If the touch screen problem still persists, you may need to contact Microsoft for further assistance.

Other Possible Solutions

It’s possible that the problem lies with the Surface Pro 4’s drivers. Check to see if there are any updates available for your device. If there are, install them and see if that fixes the problem.

Another possibility is that the problem is with the actual hardware of the Surface Pro 4. If you’re still under warranty, you may want to contact Microsoft and see if they’ll replace your device.

If you’ve tried the solutions above and are still having problems, you may want to contact a professional for help.

Conclusion

If your Microsoft Surface Pro 4 touch screen is not working, there are a few things you can try to fix the issue. First, make sure that the touch screen is clean and free of any debris or fingerprints. If that does not work, try restarting your device. If the touch screen still does not work, you may need to replace the digitizer.

Microsoft Surface Pro 4 Resources

If your Microsoft Surface Pro 4 is experiencing touch screen issues, there are a few things you can try to fix the problem.

First, make sure that the touch screen is turned on in the Device Settings. To do this, open the Settings app and go to the Devices section. Then, select the Connected Devices tab and find the Touch section. Here, you can enable or disable the touch screen.

If the touch screen is already enabled, try calibrating it. To do this, open the Control Panel and go to the Display section. Then, select the Calibrate button and follow the on-screen instructions.

If you’re still having trouble, you can try resetting your Surface Pro 4. To do this, go to the Start menu and select the Power button. Then, hold down the Shift key and click the Restart option. This will take you to the advanced startup options menu. From here, you can select the troubleshoot option and then select the reset option.

If you’re still having trouble after trying all of these things, you can contact Microsoft support for further assistance.